This Privacy Policy explains how Clean Sweep handles personal data when visitors use the website, make an inquiry, or arrange move-in or move-out cleaning services in the Chennai metropolitan area.
This introduction outlines how the policy is organized and where to find key information.
We use personal data to respond to inquiries, prepare custom quotes, confirm property scope and access, schedule appointments, carry out the cleaning visit, manage handover coordination, process payments, maintain records, improve site reliability, and meet legal or accounting obligations. We may also use limited data to handle complaints, service follow-up, and internal administration.
We may share personal data with trusted service providers that help us operate the website, manage communications, process payments, store records, or support scheduling and administration. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality obligations.
We may disclose personal data when required to comply with law, respond to lawful requests, protect our rights, investigate misuse, or support a legal claim or dispute. We may also share information where disclosure is necessary to prevent fraud or address security concerns.
We may collect contact details, property information, booking preferences, access instructions, service notes, payment-related records, and condition photos where provided. We may also collect communications sent through the website, by phone, or by email, together with basic technical data needed to operate the site and record the request.
We receive data directly from customers when they submit an inquiry, request a quote, confirm an appointment, or share property details. We also obtain information from messages, call records, form submissions, and technical logs generated when the website is used.
We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and limited analytics cookies to understand site performance and usage patterns. We do not use cookies to collect more information than is needed for these purposes.
We use standard browser and device controls to manage cookie preferences where available. Users may clear stored cookies or adjust their browser to limit cookie use, but disabling certain cookies may affect form submission, session continuity, or other basic site functions.
Subject to legal limits, individuals may ask to access, correct, update, or delete certain personal data, and may object to or restrict some processing where those rights apply. We may need to verify identity before acting on a request.
To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details if needed to confirm identity, protect other persons' data, or complete the request lawfully.
We keep personal data only for as long as needed to handle the inquiry, complete the service, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.
If we make material changes to this Privacy Policy, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
